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"Department of Endoscopy"

About: James Paget University Hospital

Another visit to the Endoscopy Suite for further ongoing treatment, as always I was treated with kindness, courtesy and dignity by all those staff I had contact with.

I was fully informed and involved before, during and after my procedure and felt at all times that my health & welfare was foremost.

I was "seen" at the appointed time, taken straight to the prep ward and from then the process was continued without delay.

Excellent experience (notwithstanding that I would rather not have needed to be there) Efficient, courteous, caring, the staff are a credit to the JPHUH and to themselves. Thank you all so very much.

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Responses

Response from James Paget University Hospital 6 years ago
James Paget University Hospital
Submitted on 19/05/2017 at 11:19
Published on nhs.uk at 14:32


Thanks Peter for taking the time to record your comments. It sounds like you had a really good experience with us, accepting that you would rather not be here at all ..... I have passed your words onto the Endoscopy team and their managers, as this sort of feedback from our patients is so important to confirm that they are doing a great job. Thanks again. Ann Filby, Head of Communications & Corporate Affairs

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