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"Terrible treatemen"

Was left for 2 hours 1 day without feeding they said they forget other times Ito remind them my sister had to come and deal with this m do being forgotten so had to wait from 12 till 10 because it had passed there 1 hour rule had a vey bad mouth afte waiting and waiting to be seen by a dr waited 2 weeks when it became to painful while waiting I asked to see my go had the door slammed in my face by the time I got to see a go who asked for a swap to be done and prescribed mouth wash and to be safe a camera down my throat I had none I was then told to phone my go to refer me they have no idia of how difficult it is in there but expect food on time health taken more seriously they left a patient doubled up in pain waiting days for a dr I made them take us both to AE

I now realize they care about rules and not the patient the dr in charge has no idia how they come across in your cpa I got 5 minutes to say what I had to then they talked like I wasn't in the room to a traine dr from my surgery I asked for nobody to be there and to be told your arms work you can wheel yourself to the toilet I will not use my chair now shame is not the word I'm in constant pain through pushing myself to walk

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Responses

Response from The Priory Hospital Cheadle Royal 6 years ago
The Priory Hospital Cheadle Royal
Submitted on 07/07/2017 at 14:20
Published on nhs.uk at 15:32


We are sorry to hear that you had a negative experience at The Priory Hospital Cheadle Royal. As an organisation we are committed to providing the highest quality of care, to make a real and lasting difference for everyone we support. If you would like to raise your concerns directly with us, please contact our team on 0161 428 9511 or by email to the Hospital Director via email: cheadleroyal@priorygroup.com. Please be assured that we take any concerns seriously and always seek to address any issues raised to us.

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