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"Amazing staff in the women's unit!"

About: Scarborough General Hospital

I had an appointment for a colposcopy yesterday and was pretty scared... very scared. The minute the letter came through to tell me I had severe changes I was stressing, it's an awful letter to get. But when I arrived at my appointment the staff put me at ease immediately. They were friendly, funny and an amazing team. They were thorough in the information they gave me and left no room for unsurety. They made an awful, uncomfortable situation just that little bit more bearable. A great example of how knowledgeable staff and wonderful teamwork can create positive experience for patients! Thank you

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Responses

Response from Scarborough General Hospital 6 years ago
Scarborough General Hospital
Submitted on 18/05/2017 at 14:34
Published on nhs.uk on 20/05/2017 at 04:27


Thank you for taking the time to leave us your comments about your recent visit to Scarborough Hospital for a colposcopy.

I am pleased to hear that the staff were friendly towards you and that they put you at ease during what must have been an anxious time for you and that they managed to make the experience as positive as it could be.

I will ensure that your kind comments are passed on to the team involved.

With very best wishes

The PALS Team

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