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"My treatment for bladder cancer"

About: Royal Surrey County Hospital / Urology

It is always going to be frightening for any cancer patient, but the Urology team have been fantastic in supporting me through my cancer and subsequent treatments and monitoring throughout the last decade. I feel the team are totally open with me and include me in all decisions relating to my care, and they take into account my views and concerns. Just recently I attended an annual check, and the nurse who performed my cystoscopy was so careful and caring, that I felt like I was the only patient, and I received a call from them within a few days to propose an action plan. I live in Cornwall now, but there is no way that I will voluntarily move from the care of the urology department of the Royal Surrey. A huge thank you from a very appreciative patient

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Responses

Response from Royal Surrey County Hospital 6 years ago
Royal Surrey County Hospital
Submitted on 19/05/2017 at 10:53
Published on nhs.uk at 14:32


Thank you for taking the time to share feedback on your treatment at Royal Surrey over the last 10 years.

We are incredibly lucky to have such a fantastic team, who always strive to put the patient at the very heart of everything they do.

I will pass your comments on to the oncology team and know they will be delighted to receive your kind words.

Receiving such an appreciative message always means such a lot to our staff.

Once again, thank you for taking the time to share your experience.

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