"I was extremely impressed with ..."

What I liked

I was extremely impressed with the service I received for my orthopaedic operation. All the clinical and therapy staff were excellent, they talked to me all the time about what was happening and I am recovering far better than expected with minimal discomfort. The administration is also excellent and everything works well on admission and discharge. I was greeted by name when I entered the hospital for my operation; amazing! :) The access to choosing and booking my operation was far quicker than the local Hospital Trusts; my operation in April would have had to wait until September elsewhere locally.

Anything else?

I would like to extend my thanks to all the team that looked after me.