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"Mrs"

About: West Middlesex University Hospital / Accident and emergency

I come to hospital with eye problem I was in big pain

I ask for help, nurse shout on me 'we can not help u' !!

I think staff should be train more and have in mind we coming with pain shouting on person which suffor already is unacceptable !!!! I am better now but feel very disopoitmen .... incident happen 11.05.2017 around 5-5.30pm I wish I take their name and they can take responsibility for action !!!

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Responses

Response from West Middlesex University Hospital 6 years ago
West Middlesex University Hospital
Submitted on 17/05/2017 at 17:37
Published on nhs.uk at 17:32


We are sorry to hear about your recent experiences and would encourage you to contact us, in confidence, so that we can investigate the issues you have raised and respond to your directly. Please contact our patient advice and liaison service (PALS) via pals.service@wmuh.nhs.uk / 020 8321 6261.

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