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R. T. C

Story from nhs.uk

"R. T. C"

About: Dorset County Hospital / Accident and emergency

My family and I were involved in a fatal road traffic accident on Sunday the 14th of may my husband was taken to the Dorchester hospital and I can not thank the staff and receptionists enough everyone was so kind and caring we are from Romsey not around here so to treat us with such kindness and patience we are all so very grateful to everybody thankyou to everybody who helped treat my husband and keep my kids and myself calm and relaxed

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Responses

Response from Julia Woodhouse, Patient Experience Facilitator, PALS, Dorset County Hospital NHS Foundation Trust 6 years ago
Julia Woodhouse
Patient Experience Facilitator, PALS,
Dorset County Hospital NHS Foundation Trust

Submitted on 18/05/2017 at 12:08
Published on Care Opinion at 13:53

Dear Anonymous

I am so sorry to hear of your road traffic accident on Sunday 14th May. It must have been a terrifying and distressing experience for you all.

I am really pleased to hear that the staff in the Emergency Department treated your husband so well, and also that you and your children were looked after and calmed. I will make sure that your comments are passed on to the Emergency Department Matron to give to the team, who I know will be very pleased to read them.

Thank you for taking the time to post on Care Opinion. We are extremely grateful to you especially as you must all still be recovering both mentally and physically. Please do get in touch with me on 01305 254786 if there's anything else at all we can help you with.

With warmest wishes,

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