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severe asthma attack

Story from nhs.uk

"severe asthma attack"

About: Horton General Hospital / Accident and emergency

I had been having an asthma attack since 7 am and kept using my reliever to try to calm it down, it was slightly controlled till about 10pm when my father called 111 and we were told to go straight to a&e. I've never had any problems and have been treated amazingly in the past but this time I went I'm for assessment and my oxygen was 93% and decreasing. I was not given a nebulizer and told me to wait for 4 hours! I was struggling to breathe and had chest pains and I was not pleased

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Responses

Response from Horton General Hospital 6 years ago
Horton General Hospital

Submitted on 30/06/2017 at 15:15
Published on nhs.uk at 16:33

Thank you for your comments regarding your treatment in the Emergency Department at the Horton General Hospital. I am very sorry that your experience has not met the standard you should expect. We would be very happy to investigate the issues you have raised and provide you with a response. If you would like us to do this, please do not hesitate to contact the Complaints Department on 01865 221728 or at complaints@ouh.nhs.uk and one of the team will be happy to discuss the complaint process with you.

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