My daughter was having worrying seizure type activity last week. A particularly prolonged one caused me to call the ambulance. The care received from the team at Loughborough Station was fabulous. Despite all the bad press about waiting times, the ambulance was with her in less than 5 minutes.
In A&E at Leicester Royal, it was obvious staff were rushed off their feet. Yes, we waited around a lot but when my daughter went into another apparent seizure, they rushed in.
The outcome involved an admission to ward 24. Again, very clear the staff were busy but the service was excellent. She was seen by the lead neurologist on the Sunday, which was the first day after her admission. Not sure where the idea of no weekend working comes from! By the Monday all tests were completed and thankfully, it was nothing sinister.
As a nurse in the NHS myself and 27 year service, I understand the pressures. However, when I became a service user, as a parent, I cannot fault the response. I'd like to pas my thanks on to all the staff involved from the areas mentioned.
"I cannot fault the response."
About: East Midlands Ambulance Service NHS Trust / Emergency ambulance East Midlands Ambulance Service NHS Trust Emergency ambulance Nottingham NG8 6PY Leicester Royal Infirmary / Neurology Leicester Royal Infirmary Neurology LE1 5WW
Posted by Miss Scamp (as ),
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