"Upset"

I had my appointment/treatmenthe at the Birmingham central and on the day I was greeted by the receptionist who was very friendly and welcoming who asked me to take a seat in the waiting room as I'd be called shortly by a nurse.

I was called in for my consultation within 10 minutes of waiting which was fairly quick. Now this is one of the reasons as to why I'm upset the nurse seemed friendly when they called me in but as soon as I got into the room I felt uncomfortable and like the nurse was judgemental even though they didn't say much I could sense it. The nurse didn't seem to make me feel at ease. Its like they just wanted to get me in and get me out as they were quite busy.

Now on to the actual treatment I chose to go for the medical termination and the treatment itself went fine but the second nurse I saw was different to the one I had for my consultation.. this nurse didn't seem very caring either in fact they said this job wasn't what the nurse expected but it was a job.. the nurse also snapped at me whist carrying out the treatment which I got upset about but did not mention but having a termination is something very upsetting to most and some of the staff here need to maybe gain some people skills and learn how to actually care for thier patients and not just treat them as they wish.

Everything else about the clinic Is good I have no complaints about the the place itself but the nurses need to really focus on offering better care and support for thier patient's.