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Horrific

Story from nhs.uk

"Horrific"

About: Russells Hall Hospital

Five years ago I was told I was pregnant with twins and had a 4mm cyst on my left ovary which would be removed upon delivery. This was not the case. Five years later, I am being told I have no option but to have my left ovary removed. No alternative treatment options have been discussed, just marched along pre op and sent home with a consent form. Oh and the passing remark 'you already have children so it's okay.' I acknowledge I am very lucky to have my daughters but ultimately my husband does not and it's so disrespectful to dismiss his feelings in this whole horrific experience!

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Responses

Response from Russells Hall Hospital 6 years ago
Russells Hall Hospital

Submitted on 06/06/2017 at 17:16
Published on nhs.uk at 18:31

Thank you for taking the time to give us feedback about your experience of Russells Hall Hospital. We can only apologise that you have been so disappointed by aspects of your care and treatment, and by the attitude of a member of staff. We would like to assure you that we take all feedback seriously and act up on it as part of our on-going commitment to patient experience.

It is difficult to comment further on your specific case without your details and reviewing your medical notes but we would encourage you to contact our Patient Advice and Liaison Service (PALS) so that we can look into the concerns you have raised. If you would like us to do this, please on free phone 0800 073 0510.

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