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unsafe discharge of vulnerable patient from...

Story from nhs.uk

"unsafe discharge of vulnerable patient from..."

About: William Harvey Hospital (Ashford)

relative rushed out of hospital and left abandoned in a recliner in their bungalow in the evening . 50% of medication missing on discharge . Hilton Nursing package requiring two nurses to assist at any one time absent. Left immobile without provisions after a five week hospital stay on oxygen. Sleeping where they were left . Appalling .

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Responses

Response from Sally Smith, Chief Nurse and Director Of Quality, East Kent Hospitals University NHS Foundation Trust 6 years ago
Sally Smith
Chief Nurse and Director Of Quality,
East Kent Hospitals University NHS Foundation Trust

Submitted on 13/05/2017 at 16:10
Published on Care Opinion on 14/05/2017 at 11:31

picture of Sally Smith

I am so sorry to hear about this experience. This is not the standard we expect. Please may you email me on Sally.smith2@nhs.net and I will ask the right person to look into what happened and get back to you. I would not want this to happen to someone else.

Once again please accept my apologies,

Sally

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