This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Condemned! Urology should be shut down & staff..."

About: Northwick Park Hospital / Urology

Today, 5 months after being referred to this dump and already having an initial appointment cancelled the 'urgent' care from the urology department and its team fell way below acceptable standards, even for a Victorian workhouse.

5 month wait for a less than sixty second consultation to be asked if I was still in pain, to be told that a scan taken 6 months ago was unable to be found and that it would take another 4-6 weeks (that means 3-4 months in NHS time) to schedule an 'urgent' CT scan and blood test.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Northwick Park Hospital 6 years ago
Northwick Park Hospital
Submitted on 12/05/2017 at 11:28
Published on nhs.uk at 12:33


Dear Mr James

Thank you for your feedback and I am very sorry for the difficulties you encountered during your recent Urology appointment.

In order to look into this and assist you further, please do contact the Divisional General Manager responsible for the Urology service, Ms Kay Sandhu, on 07775 610616.

Alternatively you can email at kay.sandhu2@nhs.net

Kind regards

Peter Hare

Patient Liaison Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k