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Reassuring care

Posted By Full474

"Reassuring care"

About: Crosshouse Hospital / Physiotherapy (A&E)

(as the patient),

Having Physio at A&E made a huge difference to time spent waiting and was very reassuring. Review and ongoing exercises also gives peace of mind.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 6 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 11/05/2017 at 09:51
Published on Care Opinion at 12:46

picture of Eunice Goodwin

Dear Full474,

Thank you, it is good to hear that the physiotherapy was so helpful and gave you peace of mind. I will pass this to the team, everyone appreciates hearing that the care they give has been helpful.

All the best for a quick and effective recovery,

Best wishes,

Eunice

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