"I thought the whole process, from ..."

What I liked

I thought the whole process, from the initial telephone conversations and subsequent consultation with the surgeon who carried out the Arthroscopy on my right knee, to the follow up call from the hospital staff to check on my progress, was in a word Exemplary! Everything went like clockwork. The Hospital was very clean and uncluttered and all the staff were extremely attentive, keeping me fully informed and offering reassurance to me and others patients at every stage.

What could be improved

I can't think of anything that would have made any further improvement to my experience.

Anything else?

Thank you very much indeed, for a First Class service.