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"Dilapidated Building"

About: Fife Community Services

(as the patient),

It's quite well known that mental health clinics are not the nicest (due to budget cuts) but I think Fair Isle clinic takes the crown for being the worst. The staff are friendly  but the building is literally falling to pieces. In each room, there are severe cracks on the walls, sandpaper-like carpets and insecure doors that make the most deafening squeak (which is awful for people like me with Autism).

The system to get in is very inconvenient as there isn't a reception. You have to go into a horrible room and speak through a P. A. system to be buzzed in.

I think the absolute worst part is the toilets. I experienced both toilets (accidentally walked into the ladies because the door was propped open hiding the sign) and each have their own problems. The ladies is very small and the plumbing is very outdated. The light doesn't work and there is a deafening fan. Cubicle door didn't have a functioning lock. The gents was flooded from a clogged up urinal and I couldn't imagine what the cubicle would've looked like inside. Yet again, no functioning light and a horrible-sounding "fan".

The waiting room is rather unsatisfactory as well. No lights and only about 5 seats. Part of the building is unused (I think I know why) and the signage is minimal. Car park is absolutely terrible and there is no policing for people parking in there to go and head to another place.

Step up your act and maybe I wouldn't want to have a fit when I get forced to get treated here. It's more depressing than anything else.

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Responses

Response from Louise Ewing, Clinical Service Manager, Older Adult Services, Health & Social Care Partnership Fife Wide 6 years ago
We are preparing to make a change
Louise Ewing
Clinical Service Manager, Older Adult Services,
Health & Social Care Partnership Fife Wide
Submitted on 29/05/2017 at 20:55
Published on Care Opinion at 21:46


picture of Louise Ewing

Dear Viperinelight50

Thank you for your post about the Fair Isle clinic facilities and sorry it has taken me some time to get back to you. The Acting General Manager for this Service acknowledges that the facilities are far from satisfactory and informs me that the Health Board is currently undertaking refurbishment within an area of Whytemans Brae Hospital to accommodate this clinic. The clinic move will take place over the next few weeks and the environment and facilities will be much improved as a result.

With regards the parking issue, this is an ongoing issue which we have recently tried to address. Policing of those parking continues to pose a challenge; however be assured we are constantly looking at ways to improve the situation.

Thank you once again for your post and I hope you will see the improvements if/when you next attend the clinic.

Regards

Louise

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Viperinelight50 (the patient)

Hi Louise,

It's great that something is being done about the situation. Whyteman's Brae is a much nicer hospital in a nicer area of Kirkcaldy (plus rather close to my house!) so it is great to know about that. I apologise if I sounded rude in anyway.

Thanks!

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