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Care Opinion

Ambulances waiting times

Posted By Smk

"Ambulances waiting times"

About: East Of England Ambulance Service NHS Trust / Emergency ambulance

(as the patient),

I called 111 this morning today as suffer from a disc herniation. I am in agony can't walk or move have numbness on my right side and had enough of being in severe pain. It's now over four hours later and I'm still waiting for an ambulance to arrive how is this allowed? Is this right to leave someone in agony this long not even an paramedic to come see me to assess situation. This is disgusting.

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Responses

Response from Joanna Wells, Patient Experience Manager, East Of England Ambulance Service NHS Trust 6 years ago
Joanna Wells
Patient Experience Manager,
East Of England Ambulance Service NHS Trust

Submitted on 04/05/2017 at 09:01
Published on Care Opinion at 09:03

I am sorry that you have had cause to raise concerns about East of England Ambulance Service. I would like to investigate the concerns you have raised and would be grateful if could email eoeasnt.feedback@nhs.net with the date and the location we attended so that we can track the staff involved and begin an investigation if you would like us to do so. When you email could you please quote JH001 and I will be able to link the information to your feedback.


Kind Regards

Jo Harris
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