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Another bad experiance q

Story from nhs.uk

"Another bad experiance q"

About: Arrowe Park Hospital / Accident and emergency

I'll start by saying I hate hospital stays. They always start off promising and end so badly.

I started by going through A&E which was prompt and thorough. I was then sent to atleast 2 different wards before ending up in a side room, which i can only reflect as being an afterthought as apart from when the specialist or doctors did they rounds i had little to no contact with staff other for meal times.

I wasnt allowed off the ward due to my illness and i couldnt have visitors because of some virus causing diarea on the ward.

So all in i was stuck wearing 4 day old clothes until a friend was able to drop clothes off for me.

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Responses

Response from Arrowe Park Hospital 6 years ago
Arrowe Park Hospital

Submitted on 22/05/2017 at 17:36
Published on nhs.uk at 17:32

Thank you for taking the time to share your views. We value all the feedback we get about our service, as it tells us about the things we are getting right and, very importantly, when things could be improved. We are sorry to hear that after a promising start in the Emergency Department, your experience thereafter was not so good.

We would be happy to look into this further for you so that we can find out what has happened but we would need more detail to be able to do so. Our Patient Relations Team is here to help and may be contacted on telephone 0151 604 7660 or email wih-tr.Patientrelations@nhs.net.

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