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"My daughters care"

About: Royal Preston Hospital / Neurology

Ward 17 are currently looking after my daughter, the whole team have been considerate, caring compassionate. I believe that it is often the little things that make the biggest difference e.g the ward sister helping her to straighten her hair when they had a valuable moment to do so went a long way to boost her morale. They were very supportive at a time when we could not get any sensible information from a hospital in another trust .

I overheard a HCA speaking to an elderly patient who demonstrated such compassion and genuine interest in the wellbeing of the patient I was genuinely moved. Thank you ward 17, credit where credits due!

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Responses

Response from Royal Preston Hospital 6 years ago
Royal Preston Hospital
Submitted on 02/05/2017 at 12:37
Published on nhs.uk at 13:32


It's very moving to read feedback that has clearly come from the heart.

Thank you for taking a moment to share this because it will mean a great deal to the teams working on ward 17.

We wish you and your daughter all the best for her continued treatment.

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