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The process was explained to me carefully

Posted By Wullie

"The process was explained to me carefully"

About: Raigmore Hospital

(as the patient),

In March this year I attended Raigmore hospital in Inverness for a colonoscopy.

The staff were wonderful, the process was explained to me carefully and in a kind manner. I cannot praise the staff highly enough from reception at the main desk, the clinical staff, and those who cared for me after the procedure. This was my second procedure and happily look forward to my next in three years time, in the knowledge that I will be looked after in a kind caring and professional manner. I felt safe and in professional hands.

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Responses

Response from Katherine Sutton, Chief Officer - Acute Services, NHS Highland 6 years ago
Katherine Sutton
Chief Officer - Acute Services,
NHS Highland

Submitted on 03/05/2017 at 18:55
Published on Care Opinion on 04/05/2017 at 09:02

Dear Wullie,


Thank you for posting your experience of the colonoscopy service.

Our staff take a pride in delivering the best service they can for our patients.

I will pass on your positive feedback to them.

Thank you again.

Katherine

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