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Invaluable advice and knowledge

Posted By Galloping Gertie

"Invaluable advice and knowledge"

About: University Hospital Hairmyres

(as the patient),

As a sufferer of Osteoarthritis for more than 35 years I visited my G. P due to a severe flare-up of my symptoms and an enquiry regarding replacement had splints

I was fortunate enough to be offered a last-minute cancellation, which I readily accepted.

The advice and knowledge given to me by HEATHER during a very intensive hour long appointment was invaluable.

She explained thoroughly and clearly the causes and exercises needed to help with my pain, which affects my daily life.

When so much criticism is directed to our amazing health service, who give us all 24/7 dedication, surely we must join together to praise the best service in the world.

Thanks to the team at O. T department at Hairmyres Hospital, East Kilbride for such outstanding service.

.

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Responses

Response from Helen MacLachlan, Occupational Therapy Team Leader, University Hospital Hairmyres, NHS Lanarkshire 6 years ago
Helen MacLachlan
Occupational Therapy Team Leader, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 01/05/2017 at 08:44
Published on Care Opinion at 15:17

picture of Helen MacLachlan

Firstly Gertie, thank you for taking the time to write down your comments regarding your recent visit to the Occupational Therapy dept.

We appreciate any comments, positve and negative, as it allows us to feedback to staff and continue to make improvements, if necessary, to our services.

I am glad that you had a very positive experience with invaluable information which will assist in your daily living. I will ensure that your comments are passed onto Heather.

Many thanks

Helen

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