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"A and E"

About: Rotherham Hospital / Accident and emergency

The waiting room, if you can call it that is ridiculous and the "triage" is a joke, they are putting lives at risk but until this hospital actually accepts its issues rather than just saying they'll take concerns seriously or discuss your concerns which actually translates to we will be obliged to just listen but you're talking rubbish and our hospital has no problems, therefore nothing will be done. Other A and E departments in hospitals in the locality are so much better so why is this hospital so severely lacking?

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Responses

Response from Samantha Robinson, Head of Patient Experience, The Rotherham NHS Foundation Trust 6 years ago
Samantha Robinson
Head of Patient Experience,
The Rotherham NHS Foundation Trust
Submitted on 28/04/2017 at 08:12
Published on Care Opinion at 10:17


Dear Anonymous

I am sorry to hear that your experience of A&E on this occasion has not been a positive one. I would welcome the opportunity to discuss your concerns in more detail, should you wish to do so please contact the Patient Experience Team on 01709 424461 in the first instance.

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