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Diabolical

Story from nhs.uk

"Diabolical"

About: Charles Clifford Dental Hospital

Honestly could not care if you have a rare cancer or have osteoradionecrosis caused by cancer treatment and each and every consultant either leaves the trust because they know how bad it is or discharges me,

I have complained to PALS many times but that is the only answer I will get on here.

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Responses

Response from Deborah Hopkinson, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust 7 years ago
Deborah Hopkinson
Patient Experience Co-ordinator,
Sheffield Teaching Hospitals NHS Foundation Trust

Submitted on 27/04/2017 at 11:24
Published on Care Opinion at 13:38

I am sorry to hear that you feel that your conditions have been dismissed during consultations, that you have encountered different consultants who have left or that have discharged you.

We do take the feedback that we recive, good and bad, very seriously and do aim to resolve issues wherever we can.

I am not sure who you have contacted in the past as we have not had a PALs service for a number of years.

If you wish us to look into your ongoing issues and formally respond to you, please could you contact our Patient Services team. The team will be able to take your details in order that we can conduct a formal investigation and respond to you. The team can be contacted on telephone number 0114 271 2400 or by emailing pst@sth.nhs.uk

Kind regards.

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