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"Canceled appointment ENT paediatric"

About: Ealing Hospital / Paediatrics

I was assigned to a pediatrician for today. I took a day off and took the child out of school, came to the hospital, and the clinic was closed and our appointment was simply canceled. Nobody warned me, did not call and wrote a letter! Transferred my visit as much as June month (I already found it in the registry). It's a nightmare and not a service!

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Responses

Response from Sue Fenwick Elliott, Head of Patient Experience, London North West University Healthcare NHS Trust 6 years ago
Sue Fenwick Elliott
Head of Patient Experience,
London North West University Healthcare NHS Trust
Submitted on 04/05/2017 at 08:53
Published on Care Opinion at 09:03


I am so sorry to hear this and have let the team know about your experience.

Please contact the PALS team on 0208 967 5653 or LNWH-tr.ehPALS@nhs.net if you would like us to follow this up for you.

Best wishes


Sue

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