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outstanding care of my wife

Posted By MKR

"outstanding care of my wife"

About: Leicester General Hospital / General surgery Leicester Royal Infirmary / General surgery Vocare

(as other),

Hi, my Wife was experiencing a lot of abdominal pain, so I took her to the drop-in centre in Oadby.

The receptionist could see that she was in a lot of discomfort & put us in a side room to fill in the paperwork, which was very thoughtful of her.

Approximately 10 minute later a nurse came to us & immediately said that my Wife had suspected Appendicitus-Perritinitus, & sent for a Ambulance, the response & service was superb.

The ambulance crew arrived shortly afterwards & did the necessary, eg, pain relief, & took her to the LRI, service also faultless.

In the LRI they did the relevant test & myself & wife were taken to the General, again staff were brilliant.

We were then taken to Ward 28 where she was booked in & assessed, pain relief etc.

A little while later a Registrar came to see her & inform her of the procedure they would be doing in the morning. operation complete I collected my wife which by this time was feeling much better & brought her home.

The staff, Nurses, Registrar, everybody that was there were spot on, service was faultless.

I would like to thank them all for the care & attention they provide for my Wife, it was outstanding. All the best

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Responses

Response from Leicester General Hospital 6 years ago
Leicester General Hospital

Submitted on 18/05/2017 at 15:07
Published on nhs.uk on 19/05/2017 at 04:20

Dear reviewer, thank you for taking the time to leave a review for Leicester General Hospital and we are delighted to hear that you had such a good experience from Walk In Centre, Ambulance Crew, LRI to Ward 28 (LGH).

We know our staff and external teams do an excellent job but it is very much appreciated when a patient or family member recognises it.

We really appreciate you taking the time to leave your comments and they will be circulated to the teams involved in your wife's care.

Hope she is now recuperating well.

Best wishes, Communications Team, Leicester's Hospitals.

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