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What a joke!!!

Story from nhs.uk

"What a joke!!!"

About: East Surrey Hospital / Gynaecology

No answers, only been bleeding for 4 months huge clots.. but no answers.

To then get my medication taken off me to go to the pharmacy, 4 hours later.. still no medication. Was only due it 2 hours ago!!Livid but it's ok because a a & e nurses daughter is ok!!! Was on this ward hours.. no obs done on me what so ever!

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Responses

Response from Lynda Filby, Matron, Surrey and Sussex Healthcare NHS Trust 7 years ago
Lynda Filby
Matron,
Surrey and Sussex Healthcare NHS Trust

Submitted on 13/04/2017 at 13:30
Published on Care Opinion at 14:13

Dear Anonymous,

We are really sorry to read about your poor experience. We would be keen to look into the issues you have raised. Please feel free to contact me on the following email lynda.filby@sash.nhs.uk.

Kind regards

Lynda Filby

Matron for Surgery

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Response from Joanne Rhodes, Chief Pharmacist, Surrey and Sussex Healthcare NHS Trust 7 years ago
Joanne Rhodes
Chief Pharmacist,
Surrey and Sussex Healthcare NHS Trust

Submitted on 18/04/2017 at 14:11
Published on Care Opinion at 15:08

I am concerned to hear that there were issues involving your medication. Please do contact Lynda Filby as per the previous response and I will ensure we work together to investigate whether there are improvements to be made or lessons to be learned.

Regards

Joanne Rhodes

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