"I attended with chest pains and ..."

About: Good Hope Hospital

What I liked

I attended with chest pains and was rushed through reception by the admin staff only to wait an hour to be seen. When I was seen I have to say the nurse was superb; friendly, efficient, compassionate and understanding. The pains turned out to be kidney related which the consultant picked up quickly.

Excellent care once I was seen and an improvement on a similar experience 2 years ago.

What could be improved

Just the wait between getting there and being reassured it wasn't heart related.

Story from NHS Choices

Responses

Response from Good Hope Hospital

Thank you.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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