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The nurses are absolutely superb

Posted By roriboy12

"The nurses are absolutely superb"

About: University Hospital Monklands / Dermatology

(as a relative),

My father has an ongoing renal problem and as a result developed a leg ulcer. He was referred to Dermatology and received an appointment right away. The nurses are absolutely superb; this is an ongoing issue and they have gone beyond the call of duty.

I want to thank Sister Callan for her care and compassion in looking after my father, the team do amazing work and we can't thank them enough.

My parents mean the world to me and I want to give a big thank you to everyone involved in his care.

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Responses

Response from Eileen Clarke, Senior Nurse - Surgical, University Hospital Monklands, NHS Lanarkshire 7 years ago
Eileen Clarke
Senior Nurse - Surgical, University Hospital Monklands,
NHS Lanarkshire

Submitted on 11/04/2017 at 14:37
Published on Care Opinion at 14:44

picture of Eileen Clarke

Dear Roriboy12

Thank you so much for your kind posting.

This is a really good example of how we can make a difference to our patients and family members experience. The Dermatology staff at Monklands Hospital will be absolutely delighted with your feedback and as the Senior Nurse for the service, I will ensure that staff are aware of your post on Patient Opinion. This is the person centred approach we strive to deliver every day, every time to every patient and to know that your experience reflects this is fantastic feedback for the whole team.

I will also ensure that Sister Callan is aware of your kind words.

Kind regards

Eileen

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