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"I think the care quality is good; the staff look after me."

About: ASD &LD Division / Mackaness

(as a staff member posting for a patient/service user),

This is the best hospital I’ve ever been in as it has loads of facilities like the swimming pool, hairdressers… everything I need whilst here. I think the care quality is good and the staff look after me.

I like to pray on my own and with the chaplain for healing. I like the Pentecostal style worship. I also read the Bible every day. I know that God has a plan for each of us and it isn’t for me to be here.

I have experienced some grief from staff previously. The staff who had the issues with me have now been sorted as I spoke to the ward managers about it.

I think that the chaplaincy service is good & does a good job. I like listening to modern worship songs such as Hillsong, Matt Redman & Chris Tomlin. The songs by these artists make me feel hopeful and cleansed.

Before I came to hospital I lived a life not following the Bible but when I leave I want to follow the Bible & live a good life.

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Responses

Response from Philip King, Interim Service Director, St Andrew's Healthcare 7 years ago
Philip King
Interim Service Director,
St Andrew's Healthcare
Submitted on 18/04/2017 at 10:12
Published on Care Opinion at 11:02


Thank you so much for your feedback. I am pleased that you find your care and treatment are helpful and that you like the facilities available to you. Your spiritual well being is an important part of your health and I will pass on your comments about how you like pursue this to the manager and the chaplaincy team. I hope that your stay with St Andrews Healthcare continues to be fruitful and rewarding for you.

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