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"I have little quality of life"

About: Forth Valley Royal Hospital / Orthopaedics

(as the patient),

I have been on the waiting list for a knee replacement since  December.

Despit the fact that I have suffered from chronic pain and joint deterioration for the last few years I have tried to remain patient with the Forth and Valley Royal hospital as I realise that staff are very much under pressure, over burdoned and under resourced.

However,

the letter I was issued in December guaranteed treatment within the 12 weeks set out by the Scottish Government, it is now the 16th week and I was told yesterday that the operation would be posptponed yet again until May which would bring me up to week 21.

I sold my house and allowed an early entry date on the proviso that this operation would take place in March. It is now April and I have been told that May 5th might be available but there is no guarantee.

I am still working as a Learning Support teacher until I get early-retirement in August-although again this is still not guaranteed.

I feel that I am letting the children in my care and school down. The school are desperate to have some sort of date for my procedure for supply reasons especially with the recuperation period I have ahead of me.

I have tried not to take too much time off work but have had to taken quite a lot of time off work because of my deteriorating condition and I am struggling to cope with the demands of a school day.

I understand the need for prioritising within the health service, but In my view, fear that this board are manipulating the Scottish Governments targets at the expense of patient welfare and those who depend on the well-being of that patient.

I know each situation is relative to that patient but I really feel that at this moment I have little quality of life.

Regards

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Responses

Response from Pauline Donnelly, Person Centred Manager, Department of Nursing, NHS Forth Valley 7 years ago
Pauline Donnelly
Person Centred Manager, Department of Nursing,
NHS Forth Valley
Submitted on 10/04/2017 at 16:32
Published on Care Opinion at 16:43


picture of Pauline Donnelly

Dear Saramac

Thank you for taking the time to get in touch to leave feedback about your recent experience, I was sorry to hear that you have been having such a difficult journey, and can't begin to imagine how frustrating this must be for you.

I have shared your story with the Service Manager, Amanda, and wonder if you would give us the opportunity to investigate the concerns you raised in your feedback.

Would it be possible for you to get in touch with Amanda Forbes, Service Manager, on amanda.forbes@nhs.net or alternatively you can call me on 01324 566523.

Kindest regards

Pauline Marland

Person Centred Patient Experience Coordinator

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