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"The care was fantastic and they were all so friendly and helpful"

About: Pinderfields General Hospital / Maternity care

(as the patient),

I had my baby by elective c section  and I can not thank the midwives who cared for me enough.

The care was fantastic and they were all so friendly and helpful. I felt so welcome and felt they couldn't do enough for me. This is a complete contrast to 2 years ago when I had an induction that ended in an emergency c section, where I fely like I hardly had any help. In my view, midwives always seemed too busy and I actually felt like a burdon, though there was one midwife who was on night shift who was lovely and kept me sane and she was actually looking after me this time too and I think she deserves a medal for being such an amazing midwife.

I was so anxious that I was going to have a similar experience but it was totally different the second time. Last time I would have given 1 star, this time I would actually give more than 5 stars for my recent experience.

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Responses

Response from Paul Jepson, Patient Liaison Manager, Mid Yorkshire Hospitals NHS Trust 7 years ago
Paul Jepson
Patient Liaison Manager,
Mid Yorkshire Hospitals NHS Trust
Submitted on 06/04/2017 at 14:00
Published on Care Opinion at 14:15


Dear Anonymous191721


Thank you very much indeed for your feedback and kind comments. We are pleased that your experience went some way to redressing your earlier one, and I will be delighted to relay your coments to the staff concerned.

We really appreciate you taking the time to post.
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