This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Excellent service from ward 4a

Posted By Patient of 4a

"Excellent service from ward 4a"

About: Western Infirmary/Gartnavel General / General Surgery

(as the patient),

I had a cholecystectomy carried out at gartnavel general hospital by professor O'Dwyer and his staff 3 weeks ago. I can only praise all staff from reception, theatre staff and ward staff for their care and attention.

In particular all staff in ward 4a were fantastic. Nothing was too much trouble for them and they went about their duties with a smile and consideration for their patients.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Lisa Ramsay, Patient Experience Public Involvement Team Support, NHS Greater Glasgow & Clyde 7 years ago
Lisa Ramsay
Patient Experience Public Involvement Team Support,
NHS Greater Glasgow & Clyde

I work in a small team within NHS Greater Glasgow & Clyde. Part of the team’s role is to support patients and carers through our feedback systems which will help to improve the services we provide. On Patient Opinion, I support Lorna Gray, Patient Experience Public Involvement Project Manager, and Niall McGrogan, Head of Patient Experience Public Involvement.

Submitted on 05/04/2017 at 14:49
Published on Care Opinion at 15:28

Dear Patient of 4a

Thank you for taking the time to post on Patient Opinion. I am pleased to read about your recent experience of care in Gartnavel General. Our aim is for all of our patients to to feel the way you have about the care we provide.

I will ensure that your kinds words are shared with the staff you have mentioned, especially Professor O'Dwyer and staff in ward 4A. They will be delighted to receive your feedback.

I hope you are now recovering well following your surgery.

Best wishes
Lisa

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k