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Care for disabled people

Posted By Caz 1

"Care for disabled people"

About: St George's Hospital (Tooting) / Urology

(as the patient),

I recently stayed on vernon Ward

I stayed in ICU then I was spent several days on vernon ward the first view days they was good to me but I have M. S My legs do not work. 

My shoulders restricted I could not nothing, so I relied on the buzzer but they kept putting it back away from me God I got so angry! !

I was put on so many IV DRIPS it made me poo a lot I kept buzzing they said they would be back when she had found a second nurse all the time a lot of times so I sat in my poo for one to two hours which is bloody wrong, I feel they need to learn how to look after disabled people.

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Responses

Response from St George's Hospital (Tooting) 7 years ago
St George's Hospital (Tooting)

Submitted on 04/04/2017 at 14:29
Published on nhs.uk at 14:31

Thank you for taking the time to post your comments on your concerns with St. George's Hospital. We are very sorry to read of your experience and it is certainly below the standard we expect for our patients. Our Patient Advice and Liaison Service (PALS) is available to investigate or feed back comments on services that patients have experienced. By providing PALS with more information on yourself PALS would be able to feed back to the area your dissatisfaction in the service.

PALS is available on 020 8725 2453 or by email on pals@stgeorges.nhs.uk

The telephone is busy but PALS make every effort to contact patients and to help. If you get an answer machine please leave a clear message and telephone number.

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