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Fantastic service !

Story from nhs.uk

"Fantastic service !"

About: Queen's Hospital / Gynaecology

My mother visited the GP on the Friday and was advised would hear from Queens within 2 weeks for further investigations.

She received a call on the Monday for a appointment on the Wednesday.

She had two scan and a biopsy and was given confirmation that she was clear from cancer. So within 3 working days of attending the GP she had the result - amazing.

She was seen in 2 department where the staff showed great and sensitivity.

I am very proud to be lucky to live in a country that provides such great Health care.

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Responses

Response from Queen's Hospital 6 years ago
Queen's Hospital

Submitted on 05/05/2017 at 17:05
Published on nhs.uk at 16:33

I’m delighted to hear about your mother’s experience following a referral by her GP for further investigations.

I am so pleased that she received such a high standard of care in such a short timeframe and that all of the staff showed such sensitivity. I will ensure that your comments are passed onto the Divisional Nurse for this area, in order that they can share your experience with her staff.

Yours sincerely

Kathryn Halford

Chief Nurse

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