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"Paediatric assessment unit was ..."

About: St Mary's Hospital (London)

What I liked

Paediatric assessment unit was exceptionally clean and calm. The staff were friendly, the play leaders, nurses and medical staff all made sure my son knew what to expect from his investigations. The facilities were good.

What could be improved

The doctor wanted to talk to me and my husband without my son present which my son found worrying.

Anything else?

Thank you

Story from nhs.uk

Responses

Response from St Mary's Hospital

We are pleased to hear that you found the paediatric assessment unit a calm, clean environment and that you were happy with the staff and how your son was treated. Your feedback will be shared with the paediatric team.

Ref 012

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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