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I cannot praise the staff enough

Posted By Surrey resident

"I cannot praise the staff enough"

About: East Surrey Hospital / Accident and emergency East Surrey Hospital / Cardiology South East Coast Ambulance Service NHS Foundation Trust / Emergency ambulance

(as a relative),

My mother was admitted to East Surrey hospital yesterday by ambulance suffering from a really low pulse and blood pressure. Within an hour of her being admitted, a pacemaker was being fitted. Her condition was very serious - something we were not aware of until her treatment had been completed. I cannot praise the ambulance staff, the A&E staff and the cardiology staff enough. Mum's treatment was outstanding. Thank you everyone.

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Responses

Response from Paula Tucker, Deputy Chief Nurse, Trust, Surrey and Sussex Healthcare NHS Trust 7 years ago
Paula Tucker
Deputy Chief Nurse, Trust,
Surrey and Sussex Healthcare NHS Trust

Submitted on 03/04/2017 at 14:24
Published on Care Opinion at 16:17

Dear Surrey resident

I am delighted that we were able to offer your mother a responsive service. The teams work very hard to make sure patients receive the care they need in a timely way.

I wish your mother well and a speedy recovery

kind regards

Nicola Shopland

Divisional Chief Nurse Medicine

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from South East Coast Ambulance Service NHS Foundation Trust 7 years ago
South East Coast Ambulance Service NHS Foundation Trust

Submitted on 06/04/2017 at 16:25
Published on Care Opinion at 17:11

Dear Surrey resident

Thank you for the feedback, and we hope your mother makes a speedy recovery. Our staff will really appreciate your kind words

Regards
Sara Songhurst
Deputy Chief Nurse

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