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Surgery and 6 day stay on B5

Story from nhs.uk

"Surgery and 6 day stay on B5"

About: Rotherham Hospital / General surgery

I can't thank staff enough for their care. Despite being very overworked they've all been kind and courteous at all times.

The ward itself is fairly clean, however wear and tear is showing and a lick of paint would improve things.

As for the food, omg how on earth can a hospital get it so wrong? The food is an abomination, it's a crime against humanity. We joke that hospital food is terrible, well let me assure you this is no joke. The catering company in charge ought to be ashamed.

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Responses

Response from Samantha Robinson, Head of Patient Experience, The Rotherham NHS Foundation Trust 7 years ago
Samantha Robinson
Head of Patient Experience,
The Rotherham NHS Foundation Trust

Submitted on 30/03/2017 at 15:01
Published on Care Opinion at 16:51

Dear Anonymous

Hello my name is Samantha, thank you very much for taking the time to post your kind comments in relation to care and treatment provided to you during your recent in-patient stay and I will ensure your comments regarding ward maintenance are also feedback to ward colleagues.

With regard to your experience of the Trust’s food I have already shared your comments with Donna Jones, Head of Facilities and who is responsible for the catering service. Donna would welcome the opportunity to discuss your concerns in more detail. Should you also wish to do so please contact the Patient Experience Team on 01709 424461 in the first instance.

Kind regards

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