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The care and service was wonderful

Posted By LovetheNHS

"The care and service was wonderful"

About: East Surrey Hospital / Respiratory medicine

(as a parent/guardian),

My daughter is two and started a cold, by the next day she was finding it hard to breathe and was admitted to East Surrey Hospital.

The care and service was wonderful and by the next day she was improving and allowed home to continue her medication.

All staff were very concerned for her welfare and looked after her wonderfully. She really enjoyed her time in hospital and being able to stay with her, by her side was a great relief for me as her mother.

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Responses

Response from Cathy White, Patient Experience Lead, Patient Experience Team, Surrey and Sussex Healthcare NHS Trust 7 years ago
Cathy White
Patient Experience Lead, Patient Experience Team,
Surrey and Sussex Healthcare NHS Trust

Submitted on 31/03/2017 at 08:25
Published on Care Opinion at 09:28

Dear Lovethe NHS,

Thank you for sharing your story, I will make sure that your feedback is passed on to my colleagues in our emergency department and the children's ward. It's good to hear that you felt they treated both you and your daughter so well at what must have been a very worrying time.

I hope your daughter is now fully recovered.

With best wishes,

Cathy White

Patient experience lead

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