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"World-class care"

About: John Radcliffe Hospital

I had an endoscopy appointment which revealed a very serious flare of UC. The endoscopist is the most amazing doctor with complete understanding of my sensitivity [so gave me a choice of sedation level!] and who firstly decided it was important that I was admitted to the hospital that very evening. The consultant then made a point of visiting me twice over the following 10 days I was an in-patient to simply ask how I was; just incredible over and above level of service. Then the ward staff and all the IBD team of doctors: incredible once again - you'd never know that they had loads of other patients to attend to on a day to day basis, I was daily given an update on my progress and ongoing plans for treatment - I honestly felt like a VIP [have to admit that having a room to myself did help a bit towards this part]. From the lovely people who made me tea and brought my food, to the top guys making the treatment decisions, I received phenomenal care at world-class level for the entirety of my stay as an NHS guest. Thank you, thank you.

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Responses

Response from John Radcliffe Hospital 6 years ago
John Radcliffe Hospital
Submitted on 08/11/2017 at 13:20
Published on nhs.uk at 16:34


Please accept our apologies for the delayed response to your feedback.

Thank you for providing your comments about the Endoscopy and Gastrointestinal teams at the John Radcliffe Hospital. We're glad to hear that you were treated so efficiently and carefully by the teams at the hospital. It's also great to hear that the specialists and ward staff you saw took such a personalised approach to treating you.

Your comments will be passed on to the teams involved.

Thank you.

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