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"General surgery breast biopsy"

About: Princess Alexandra Hospital / General surgery

I have to say that I am extremely happy with the care and attention I received yesterday while at PAH..

I came in for a Sentinal Lymph Node Biopsy which meant I had to have a radioactive injection early then up to Nettleswell Day Unit for surgery.

The staff in the Nuclear medicines department were kind and caring, really put me at ease.

The procedure although some say it feels like a bee sting, didn't hurt at all, maybe this is because of the persons ability to do their job well.

I then went up to the day unit and hung around until my theatre slot.

I was lucky and first on the list.

My surgeon, came and found me and at all times treated me respectfully and remembered small details about my family etc.

I have at no time felt like a number.

ALL staff were excellent.

And I cannot understand why PAH has on occasion gained bad reviews

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Responses

Response from Princess Alexandra Hospital 6 years ago
Princess Alexandra Hospital
Submitted on 17/08/2017 at 10:49
Published on nhs.uk at 11:30


Thank you for your feedback, our hard-working staff always strive to provide great care on every visit and so it is appreciated that you have taken the time to leave a comment.

We also realise that we don't always get it right, so if ever in future you need support from the Patient Experience Team, please contact 01279 82 72 11 or email pals@pah.nhs.uk and we will do our best to respond.

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