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"Great service everytime"

About: Lincoln County Hospital

I have had 3 children at Lincoln hospital and sadly my mum died here 2 years ago. I've recently used the hospital again for a eye issue so have used quite a few of the departments in the last few years. Each time I have been the staff have been amazing.

My experience of the maternity ward was really good I felt well looked after and the midwifes were brilliant for all 3 births.

When my mother died the staff and doctors looking after her had excellent communication and my family and I felt that she was well cared for and she died in as much comfort as they could make it for her. At an incredible hard time the staff were excellent.

Finally I recently had a serious eye infection and had to go to the outpatient clinic. The doctor I saw was very god and I felt they dealt with the problem extremely well and efficiently.

In a time when budgets are stretched and staff are overworked Lincoln hospital has exceeded my expectations.

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Responses

Response from Jennie Negus, Head of Patient Experience, United Lincolnshire Hospitals NHS Trust 7 years ago
Jennie Negus
Head of Patient Experience,
United Lincolnshire Hospitals NHS Trust
Submitted on 07/04/2017 at 16:03
Published on Care Opinion at 16:37


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Dear Tara,

Thank you for these lovely comments, which have been shared with colleagues at Lincoln County Hospital.

Whilst we try to ensure that all our patients, whatever their care needs or where they attend, are treated professionally, with compassion, respect and care, it is always very rewarding to hear that, across a number of different services, we have succeeded in consistently meeting patient expectations.

Thank you once again, and we hope, should you ever have need to attend our hospitals in the future, we can continue to provide you with the care you both expect and deserve.

Regards

Jennie Negus, Deputy Chief Nurse

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