"Superb attention to detail by staff"

About: Queen's Medical Centre / Diabetic medicine Queen's Medical Centre / Paediatrics

(as a parent/guardian),

Our 12yr old son was rushed to the QMC with suspected diabetes type1. He was quickly treated and cared for and we can't express our thanks and gratitude enough to all the staff on the children's assessment unit, on ward D33 and the diabetes team.

There superb attention to detail, their compassion and care is something we will never forget at this traumatic time in our life. Our son made a rapid recovery and took his first steps on this lifelong journey with this condition.

The honesty and candour and the care was phenomenal from everyone concerned. We are fortunate in Nottingham to have such wonderful services and people.

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Response from Nottingham University Hospitals NHS Trust

Thanks so much for taking the time to get in touch. I’m pleased to hear your son made a rapid recovery and that staff were able to make a frightening experience that bit more bearable. We are indeed lucky to have such excellent NHS services in Nottingham, as feedback like yours demonstrates. I have shared your appreciation with the various teams you mention.

Best wishes to you, your son and your family.

Kerry Webb.

Matron, Nottingham Children’s Hospital, QMC

  • Stub thinks this response is helpful
    {{helpful-1}} other {{helpful-1 == 1 ? "person thinks" : "people think"}} so too