"Fantastic care from admission to discharge"

I attended the emergency department recently feeling unwell, with a swollen hand and flu type symptoms after a dog bite whilst playing with my pet. I was quickly triaged and sent to wait at the minor injuries waiting area. I was then seen, assessed, x-rated and advised that I required inpatient treatment and was quickly moved to Ward 214 at ARI. Admission to the ward was quick and stress free and treatment with IV antibiotics began within an hour. I became more unwell during the night and was given reassurances by the nursing staff who were very kind and caring.

I remained in Ward 214 for five days and during this period each member of staff I met demonstrated high levels of compassion and professionalism. I was in theatre twice during this period and despite feeling unwell, I was kept informed about everything that was happening and the treatment plan.

My treatment went as expected and I was discharged today and am now at home. I cannot praise the staff at ARI enough, especially those on Ward 214 and the plastic surgery team.

From admission to discharge every member of staff I met was lovely and attentive and helped make my hospital stay an enjoyable one.