"More people staffing the phones. ..."

About: Lymington New Forest Hospital Lymington New Forest Hospital Lymington SO41 8QD

Posted via nhs.uk 13 years ago

What could be improved
More people staffing the phones. Whatever time you try ring to get through and check an appointment all you get is put on hold for 30mins plus

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Lymington New Forest Hospital

Submitted on 22/07/2009 at 09:20

Published on nhs.uk on 25/07/2010 at 20:37

Thank you for your feedback. The Outpatient Appointment Booking Service have undergone a service review and as well as updating staff training, the booking line now has extended opening hours of 8am to 8pm.

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More people staffing the phones. ...

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