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I am so grateful for their professionalism and kindness

Posted By Harpo Isaacs

"I am so grateful for their professionalism and kindness"

About: Princess Alexandra Hospital / Accident and emergency

(as the patient),

Attended the A&E Unit at Harlow in the middle of the night after I had become very unwell after an operation. Didn't have to wait long to see staff and I am so grateful for their professionalism and kindness. I was transferred to Kingsmoor Ward where I experienced the same level of professionalism and kindness from all staff. I am now receiving daily District Nurse visits - again - such a high standard of care.

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Responses

Response from Princess Alexandra Hospital 6 years ago
Princess Alexandra Hospital

Submitted on 17/08/2017 at 10:35
Published on nhs.uk at 11:30

Thank you for your feedback, our hard-working staff always strive to provide great care on every visit and so it is appreciated that you have taken the time to leave a comment.

We also realise that we don't always get it right, so if ever in future you need support from the Patient Experience Team, please contact 01279 82 72 11 or email pals@pah.nhs.uk and we will do our best to respond.

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