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high quality care

Posted By nimajneb

"high quality care"

About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as a friend),

Last Saturday, a friend was taken ill, with chest pains while staying near Okehampton, Devon. An ambulance was called and the standard of care provided by the ambulance men was outstanding. Their names - Paul and Rick. Highly professional, patient and caring.

Many thanks.

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Responses

Response from Sharifa Hashem, Patient Engagement Manager, South Western Ambulance Service NHS Foundation Trust 7 years ago
Sharifa Hashem
Patient Engagement Manager,
South Western Ambulance Service NHS Foundation Trust

Submitted on 14/03/2017 at 14:30
Published on Care Opinion at 16:55

Dear Nimajneb,


Thank you for taking the time to share your story and I hope your friend is recovering well.

It is always rewarding to hear stories of how our staff are delivering care and support to patients, and those around them when they need it most.

We would be happy to share your story with the ambulance staff involved in your resident's care, however to do so we will need some specific information. If you would like us to do this, please may I ask you to contact us on either plaudits@swast.nhs.uk or 01392 453 831 and a member of the Patient Engagement Team will be happy to help you further.

Thank you, again, for taking the time to provide us with feedback.

Kind regards,

Sharifa

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