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"Support and listening"

About: Pennington Unit / Early Intervention Team - Wigan & Leigh

(as the patient),

I have to say I have been in services for many years services since the age of 11 I have recently been moved to Pennington unit

For support and I have to say it's the best I have had karen really listens and now undertaking SCM. They have been supportive and haven't let me down. I think it's improved a lot. Keep up the good work

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Responses

Response from North West Boroughs Healthcare Trust Complaints Department, Complaints, PALS & Compliments Officer, North West Boroughs Healthcare NHS Foundation Trust 7 years ago
North West Boroughs Healthcare Trust Complaints Department
Complaints, PALS & Compliments Officer,
North West Boroughs Healthcare NHS Foundation Trust
Submitted on 13/03/2017 at 13:56
Published on Care Opinion at 14:30


Dear pinkgirl1993

Thank you for the taking the time to post your comments, my name is Katherine Earlam I am a PALS officer for the Trust.

I was very pleased to hear of your positive experience of our services I would like to assure you that I will forward your comments onto the team involved to share with the staff.

If you would like to contact me:-

Number: 01925 664450

E-mail: 5BP.PALS@5bp.nhs.uk

Hours of work this week: 09.00 am – 5.00 pm

Once again I would like to thank you for taking the time to tell us about your experience. We value your feedback as this will help us to improve our services in the future

Kind regards

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