"Both the decision of what should ..."
Posted via NHS Choices
What I liked
Both the decision of what should be done and the treatment itself were done quickly but professionally.
The Dentist was a busy gent but even as late in the day as my appointment was he was courteous and had a great attitude and sense of humour.
His assistant was just as lovely and gave me lots of advice on what to do after I had my tooth pulled out.
As for the extraction itself.. that went smoothly and before I could say 'Ooh- I can feel something' the tooth was gone. Both Dentist and Assistant made sure I was absolutely ready to go before I was allowed to go home. Given this emergency extraction was free I'm very impressed with the Dental Hospital
What could be improved
The only real gripe I had was the amount of time between being diagnosed and being treated, a good few hours. I was given a time to return and although I wasn't seen immediately the speed of the treatment made up for it! Also, I did try and ring up in the morning to ask some questions, but could not get an answer.
The staff at the Birmingham Dental Hospital were great. Their professionalism and attitude toward me made me feel a lot better about getting a tooth pulled out, especially sinceit had been a long time since I'd seen a dentist. It may have taken a long time to actually get treated, but given this is a free service and there were a lot of patients there I can't really complain. At the very least I was diagnosed and treated on the same day. If you need to go there then I'd say go for it.