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"You're a brilliant team and are all really friendly"

About: Queen Margaret Hospital / Endoscopy

(as the patient),

I recently had a colonoscopy done at QMH and was admitted by a student nurse named Kelsey, although you could tell she was a little bit nervous, she still managed to make me feel at ease and took time to ask me about my career which helped take my mind off the procedure.

I met her again in recovery where she asked me how it went and spoke to me for a little bit before making myself a cup of tea and getting a sandwich. I just want to wish her good luck in her career for I know she'll make a great nurse! ! Thanks to the rest of the staff too, you're a brilliant team and are all really friendly! !

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Responses

Response from Nothando Senda-Ndaba, Senior Charge Nurse, Endoscopy Unit, QMH, NHS Fife 7 years ago
Nothando Senda-Ndaba
Senior Charge Nurse, Endoscopy Unit, QMH,
NHS Fife
Submitted on 08/03/2017 at 12:25
Published on Care Opinion at 17:06


picture of Nothando Senda-Ndaba

Dear patient11

Thank you so much for sharing your comments. I am very pleased that your experience was a positive one and that the staff were very friendly. You are quite right Kelsey will make a great nurse!! we are so lucky to have her in our department at the moment. I will share your feedback with the team and I am sure your comments will contribute to Kelsey's growing confidence in her career.

I hope you have recovered well.

Nothando Senda-Ndaba

Sister – Endoscopy

Queen Margaret Hospital

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