"Clean, friendly and professional, ..."

About: Bmi - The Clementine Churchill Hospital

What I liked

Clean, friendly and professional, this is how all hospitals should be. Of course it is a relatively small private hospital so it is not crowded and human size. Overall a very good experience.

What could be improved

As an outpatient seeing a consultant, you nearly always have to wait 1/2 hour to 1 hour after your appointment time.

Most consultants I have seen are friendly and helpful although I had an experience recently of being reffered for an unnecessary and invasive surgical procedure without much explanations which I refused once understanding from the nurse what it was about.

Story from NHS Choices

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